Get in touch
Contact us
By email
By phone
Call us:
*Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline only.
Or write to
You can send your enquiry/complaint in writing to:
Head Office
BACB
8-10 Mansion House Place London, EC4N 8BJ, UK
Queries & Requests – want to find out more? Complete our online form and we'll aim to get back to you within 3 working days.
Complaints – If you wish to complain, complete our online form and we'll progress your complaint in line with our formal complaints procedure (find out more about 'How to complain').
Please remember that email isn't secure, so please don't send any confidential information.
Contact form
Want to find out more about our products and services? Then simply use the form below to send us an email. Just remember that email isn't secure, so don't send personal or confidential information. If you wish to make a complaint, please use the form below selecting the "If you wish to complain" option from the drop down menu.
Please complete the form below:
Hearing or speech impairment
If you have a hearing or speech impairment, you can also contact us by Typetalk, or specialised text phone. Please dial 10801 followed by the number that you require.
If you have a visual impairment, we can provide documents in large print, audio or braille.
To use the additional services (if you've bought them), see your schedule.
